RETURN AND REFUND POLICY

Damaged products, incomplete products, defective or non-functioning products, products received late, products lost in transit, products not as described, etc.

• If contacted within 30 days of receipt, we will replace (if item is in stock) or refund product at customer's discretion.
• The customer will receive a prepaid return label
• The product must be returned in its original packaging and in an "as new" and resalable condition in order for the customer to receive a full refund. If the product is not in resalable condition due to damaged or missing packaging, missing instructions or other missing accessories, a restocking fee of up to 20% may apply. If the product has been used, the refund will not be made and the product may be returned to the customer at his expense.

Best price available, no longer needed, bought the wrong part, incompatible or unnecessary, or for any other reason

• If contacted within 30 days of receipt, we will accept the customer's return request. No partial or total refund will be approved.
• The customer will receive a prepaid or unpaid return label at the discretion of Recreashop .
• The product must be returned in its original packaging and in an "as new" and resalable condition in order for the customer to receive a full refund. If the product is not in resalable condition due to damaged or missing packaging, missing instructions or other missing accessories, a restocking fee of up to 20% may apply. If the product has been used, the refund will not be made and the product may be returned to the customer at his expense.

CANCELLATION POLICY

If the product weighs more than 50 lbs or measures more than 60 inches, the customer will receive an unpaid return label for the return.

• Cancellation request received before tracking number was confirmed.

Recreashop will do everything in its power to cancel a customer order if that order has not yet shipped.

• Cancellation request received after confirmation of tracking number.